LIFECYCLE MANAGER

Understanding Hardware Replacement Status in a Fleet Report

Originally published on Lifecycle Manager's help center · View live article ↗

Why this piece is featured

Takes a genuinely confusing two-variable interaction (asset age vs. warranty expiry) and makes it reasoned-through rather than memorized, using a worked numeric example before the reference table.

This article explains how a hardware lifecycle report combines an asset's age with its warranty dates to determine its replacement status, and how that status is color-coded in the report, helping you determine when client devices are ready for retirement.

Note

The color coding and status indicators described in this article apply to the report output. The live hardware console doesn't display this color coding.

Maximum replacement age for assets without warranty coverage

The most common use for age-based reporting is replacing workstations or other hardware assets based on their age rather than their warranty status. This contrasts with servers, where maintaining warranty coverage on mission-critical devices matters more than age.

The maximum replacement age setting is the number of years after which an asset is normally considered for retirement and replacement.

Note

Servers don't have a maximum replacement age because they're considered mission-critical. Servers are deemed overdue as soon as their warranty coverage expires.

Example

A client has a workstation replacement policy of 3 years and needs to be informed 6 months before any asset replacement. The relevant client hardware settings are:

  • Maximum replacement age: 3 years
  • Due soon for replacement: 180 days

In the report, all workstations over the maximum replacement age of 3 years display a red replacement status. This means those devices are overdue, because the assets are both 3+ years old and their warranty coverage (shown in the Expires column) has lapsed.

Replacement status color codes

The replacement status column is the last column in the report. It uses the following color codes:

Color Status Meaning
Green Supported The asset is within the maximum replacement age and doesn't need to be replaced.
Yellow Due soon The asset is within the maximum replacement age but has reached your due soon threshold for replacement.
Red Overdue The asset's replacement age has been met or exceeded, and it needs to be replaced.
No color assigned Unknown No warranty lookup data is available for this asset.

There are scenarios where an asset has exceeded the maximum replacement age but is still under warranty coverage. Depending on the due soon threshold, the replacement status may display as Due soon or Supported.

How warranty status affects replacement status

Even when the maximum replacement age is set to 3 years and workstations are 3+ years old, their warranties may extend beyond that age. For example, if a warranty is set to expire after 4 years, that workstation displays as Supported, but Due soon for warranty renewal or replacement, based on the due soon threshold (for example, 180 days).

If you moved an asset's warranty expiration back by one year, so it expired the previous year instead, the report would display that asset as Overdue, because the asset is both 3+ years old and its warranty coverage has lapsed.

How maximum replacement age interacts with warranty coverage

If the maximum replacement age exceeds the warranty coverage of an asset, any asset within the replacement age value that doesn't have warranty coverage displays as Supported or Due soon.

For example, if you set the maximum replacement age to 7 years, any asset within that range whose warranty coverage has lapsed, or will lapse before the asset reaches 7 years old, displays as Supported or Due soon rather than Overdue.

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